Territory Account Executive, Retail - D.C. Metro

Toast
D.C. Metro, US
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience in retail sales and a mindset for entrepreneurship. This role is part of a founding team focused on expanding into the retail food and beverage sector, with a strong emphasis on consultative selling and cross-functional collaboration.

Best fit for

  • Candidates with a background in retail sales and a passion for building new markets
    — “This role will require a founder’s mindset as we grow Toast’s presence in this new vertical”
  • Individuals who thrive in fast-paced environments with a focus on relationship-building
    — “Ability to work in a fast-paced, entrepreneurial and team environment”
  • Professionals with strong negotiation skills and a track record of exceeding sales goals
    — “Proven track record of success in meeting and exceeding goals”

Things to consider

  • Travel is a significant commitment, with 25% or more travel expected
    — “Lives in or in proximity to market and willingness to travel 25% or more”
  • Compensation is uncapped, but starting salary depends on geography and experience
    — “The starting salary will be determined based on skills, experience, and geographic location”

How to stand out

  • Showcase your ability to customize solutions for retail clients in your resume and interview
    — “develop a customized solution that helps their business thrive”
  • Highlight your experience with consultative selling and cross-functional teamwork
    — “Partner with teams across the business to ensure that expectations set during the sales process are met in delivery”
  • Emphasize your adaptability and willingness to navigate ambiguity in your application materials
    — “willing to navigate ambiguity”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • prospecting and signing up new convenience stores, grocery stores, and bottle shops
  • developing customized solutions for prospects
  • partnering with internal teams to meet customer expectations
Typical background
sales experienceretail industry knowledge

Skills & requirements

Required

Consultative SalesProspectingRelationship BuildingSales Cycle ManagementCRM ManagementCompetitive AnalysisSales NegotiationSales Presentation

Preferred

Retail Operations Experience

Stack & domain

POS PlatformToast Retail PlatformCommunicationNegotiationRetailSales

About the role

Original posting from Toast

After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. 

As a Retail Account Executive, you will be part of a founding team that is transforming the way convenience stores, grocery stores, and bottle shops operate. Using a consultative approach, you will prospect, build relationships, and sign up new accounts. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion, sales expertise, and entrepreneurial spirit to help us build the Toast brand in an assigned geographic territory.

A day in the life (Responsibilities) 

Use a consultative approach to prospect, build relationships, and sign up new convenience stores, grocery stores and bottle shops

Generate lists of prospective convenience stores, grocery stores, and bottle shops and manage the entire sales cycle from initial call to close 

Conduct demos and develop a solution that best meets the prospect’s needs 

Partner with teams across the business to ensure that expectations set during the sales process are met in delivery 

Leverage Salesforce (our CRM) to manage all sales activities 

Understand the competitive landscape and determine how to best position Toast in the market

What you’ll need to thrive (Requirements)

An entrepreneurial and feedback-driven mindset

Strong communication, organizational, and presentation skills with the ability to sell and negotiate at all decision-making levels

Proven track record of success in meeting and exceeding goals

Ability to work in a fast-paced, entrepreneurial and team environment

Self-motivated, creative, flexible, and willing to navigate ambiguity

Lives in or in proximity to market and willingness to travel 25% or more

What will help you stand out (Nonessential Skills/Nice to Haves)

Retail operations experience

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Total Targeted Cash$128,000—$205,000 USDHow Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

------

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Source: Toast careers

Similar roles

More roles at Toast