Aimed at entry-level to mid-level candidates in sales operations who can support process optimization and documentation.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from IONOS EN via Greenhouse
About IONOS
At IONOS, we don't just manage servers – we shape the digital future for more than 6.2 million customers worldwide with our solutions. As Europe's leading hosting provider and a pioneer in independent cloud solutions, we are building next-generation infrastructure – from sovereign cloud architectures and high-performance GPU clusters to integrated AI automation tools.
What drives us is digital sovereignty for Europe and real impact for small and medium-sized businesses (SMBs) as well as large enterprises. We work in agile teams, rely on transparent structures, and believe that excellence and innovation only emerge through true team spirit.
Ready for your next step? Become part of IONOS and grow with us.
At IONOS CLOUD, you will work collaboratively with diverse teams at the leading European provider of cloud infrastructure, cloud services, and hosting solutions. We offer you a future-proof career perspective in one of the most dynamic industries. Our company is characterized by open working structures, an informal "Du" culture, and flat hierarchies with an unmatched team spirit. We firmly believe that work and fun go hand in hand and provide you with the right environment to thrive. With continuous growth, we are always looking for new colleagues. Become part of IONOS and let's grow together.
Tasks
Support the creation of standard contracts, contract filing, and maintenance in the CRM.
Maintain master data of our customers and partners across various systems.
Support billing runs and customer-specific invoicing.
Create training materials and documentation in English (e.g., in Confluence).
Process contract cancellations.
Maintain and optimize our JIRA project.
Handle various administrative ad-hoc tasks.
Identify improvement potentials and support the design of efficient processes (using AI).
Qualifications
Strong attention to detail when handling data.
Independent, structured, and flexible way of working.
Strong communication skills with creativity for problem-solving.
Customer orientation and a strong service mentality.
Experience working with Microsoft Office products and GSuite.
Very good German and English language skills.
Experience with common AI tools such as Claude, n8n, etc.
Available for at least 6 months (16–20 hours/week).
Benefits
Hybrid working model.
Flexible working hours through trust-based working hours.
At some locations a subsidized canteen and various free drinks.
Modern office space with very good transport connections.
Various employee discounts for activities and products.
Employee events such as summer and winter parties, as well as workshops.
Numerous training and development opportunities.
Various health offers, such as sports and health courses.
Application Note
We value diversity and welcome all applications – regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.
Source: IONOS EN careers (Greenhouse)