Workplace Experience Manager | London, UK

Rogo
London, United Kingdom
On-siteCareer-pivot friendly

Who this role is best for

Candidates with experience in office management and a passion for tech-driven industries will find this role in a fast-growing startup focused on AI in finance.

Best fit for

  • Candidates with experience scaling operations in fast-growing companies
    — “growing to ~50 by year end”
  • Individuals who enjoy being autonomous and driving real impact
    — “You are autonomous, self-directed, and comfortable working with ambiguity.”
  • Professionals with a background in creating positive employee experiences
    — “you take pride in creating a great experience for everyone who walks through the door”

Things to consider

  • The role requires managing cross-functional teams across multiple departments
    — “works closely with the COO, London leadership, and People, IT, Finance, and Legal.”
  • Candidates must be comfortable with a manager based in a different time zone
    — “comfortable working independently with a manager based in NYC”

How to stand out

  • Highlight experience with office moves and scaling processes in your resume
    — “Experience with an office move, fit-out, or new office opening preferred”
  • Emphasize your ability to manage vendors and budgets effectively
    — “Comfortable managing vendors, budgets, and several projects at once”
  • Showcase your proactive approach to problem-solving and process-building
    — “You are ambitious. You have fun solving problems that others think are impossible.”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • smooth office operations
  • successful office move
Typical background
workplace management experiencefast-growing company experience

Skills & requirements

Required

Office ManagementProject ManagementCommunicationBudget ManagementEvent Planning

Preferred

Office Move CoordinationHealth And Safety Compliance

Stack & domain

Office ManagementFacilities ManagementHealth And SafetyVendor ManagementBudget ManagementEvent PlanningIT ManagementCommunicationOrganizationProactivityIndependenceWarmthProfessionalismWorkplace ManagementOffice Operations

About the role

Original posting from Rogo via Ashby

Why Rogo

Our mission is to transform global finance by empowering professionals at the world's top investment banks, private equity funds, and investment firms with AI that delivers unparalleled speed, accuracy, and insight. We're not just improving financial workflows; we're redefining them.

This is a unique opportunity to join a generational company driving transformation in one of the most important industries in the world. With a rapidly growing, global client base, proven product-market fit, and backing from world-class investors, we are scaling quickly and defining a new category of enterprise AI.

Our team is sharp, motivated, and deeply committed to Rogo’s mission. We take ownership of complex problems and stay relentlessly focused on our users. If you thrive in a fast-paced environment, demand excellence, and want to help build the future of finance, we invite you to join us.

Role Summary

The Workplace Experience Manager owns the London office end to end, from day-to-day operations to the team and visitor experience. You'll be the on-the-ground lead for a team of ~25 today, growing to ~50 by year end, and will support the Workplace Lead on our move into a new London office. The role reports into the NYC-based Workplace Lead and works closely with the COO, London leadership, and People, IT, Finance, and Legal.

Responsibilities

Office Operations

  • Own day-to-day operations of the London office, keeping the space tidy, functional, and well-stocked
  • Manage building/property management, local vendors, and the London workplace budget
  • Own health and safety, including fire wardens, first aiders, and risk assessments
  • Build and document processes that scale as the team doubles

Next Office Move

  • Support the Workplace Lead on the search and move into our next London office
  • Gather input from the London team on what they need in the new space
  • Own day-to-day communication with the London team before, during, and after the move
  • Help coordinate move logistics and get the new office set up and running from day one

Employee, Visitor & New Hire Experience

  • Serve as the primary on-site point of contact for employees, visitors, candidates, and vendors
  • Prepare the office for new hire start days, partnering with People on onboarding
  • Plan and run London events, socials, offsites, and all-hands logistics, including catering
  • Act as the on-site IT point of contact and manage equipment inventory

About You

  • 3-5 years of experience in workplace, office management, or facilities, ideally at a fast-growing company
  • Experience with an office move, fit-out, or new office opening preferred
  • Comfortable managing vendors, budgets, and several projects at once
  • Highly organised, proactive, and comfortable working independently with a manager based in NYC
  • Warm, professional presence: you take pride in creating a great experience for everyone who walks through the door
  • Familiarity with UK health and safety requirements is a plus

WHO YOU ARE

  • You thrive in fast-paced environments. You are high-intensity and care a lot about what you do, and you're ecstatic to work at a startup.
  • You are ambitious. You have fun solving problems that others think are impossible.
  • You are curious. You find joy in learning about AI, technology, and finance.
  • You are an owner. You are autonomous, self-directed, and comfortable working with ambiguity.
  • You are collaborative, organized, thoughtful, and kind.

WHY JOIN ROGO?

  • Up and to the right: Rogo has strong product adoption with the world's leading financial institutions, and we are still early. The upside is enormous.
  • Extraordinary team: we take talent density seriously. You'll do the best work of your career alongside some of the sharpest people in AI and finance.
  • A one-of-one problem: bringing AI to the core of how Wall Street works is one of the most ambitious, technically demanding, and consequential problems today. There is nowhere else you can work on it at this scale.
  • Real ownership: You'll own real surface area and watch the world's most sophisticated users rely on your work.
  • Always at the frontier: we work at the edge of what the best models can do and turn it into products people trust. If you're obsessed with AI, this is where it's happening.

Source: Rogo careers (Ashby)

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