Geared toward candidates comfortable with managing large customers and driving continuous improvements, with a focus on sales and customer satisfaction in urban mobility.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Arrive via Ashby
We’ve signed up to an ambitious journey. Join us!
As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.
The objective of the position
- Help ensure that EasyPark gets satisfied customers by selling the right solution.
- Act as a project manager for large customers.
- Frequent proactive contacts with the customer base, ensuring Easypark being customers “top of mind”
- To initiate and implement continuous improvements for the customer.
- Establish and ensure long-term customer relationships, prolonging the existing agreements
- Expand the relationships with existing customers by continuously proposing solutions that meet their needs
- Prospecting new customers
- Planning, analyzing, and presenting reports on account and portfolio progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
- Pipeline management and forecasting
- Delivering on established KPIs.
The overall responsibility and duties of the position
- Sales Budget responsibility.
- Responsible for contraction and churn on the account and user level.
- Commercial responsibility for dealing with the customer.
- Delivering qualitative sales and customer satisfaction.
- Responsible for following our internal processes.
- Keep the CRM system updated to ensure data quality and pipeline relevancy
- To work according to EasyPark's strategies and processes to achieve our sales and profitability goals.
ABOUT ARRIVE
Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.
Source: Arrive careers (Ashby)