Commercial P&C Associate

Goremutualinsurance
Cambridge, Canada
HybridCareer-pivot friendly

Who this role is best for

Best suited to customer-focused professionals with phone-based experience working in the insurance domain.

Best fit for

  • Candidates with a background in customer service and phone-based communication in the insurance domain
    — “1-3 years Customer Service experience”
  • Entry-level professionals seeking career progression in commercial insurance underwriting
    — “This individual will begin in this entry level and be able to move into a higher role with more responsibility in future.”

Things to consider

  • The role requires regular in-office presence on two days per week despite being hybrid.
    — “Hybrid role- Tuesday and Thursday in office”
  • Compensation may vary based on experience, skills, and market conditions.
    — “Depending on your relevant experience, skills, qualifications, market conditions and business needs, base compensation may vary.”

How to stand out

  • Highlight experience with claim processing and customer service in your resume and interviews.
    — “full handling (investigation, negotiation and settlement) of minor to moderate auto physical damage claims”
  • Emphasize your ability to manage claims costs and provide excellent customer service.
    — “manage claims costs, while providing excellent customer and broker service”
  • Showcase your skills in time management and attention to detail to align with the role’s requirements.
    — “Time management & organizational”
  • Demonstrate your ability to document processes and follow corporate procedures accurately.
    — “Ensure that accurate reserves are entered into the claims systems in accordance with the corporate procedures manual”
Pace · SteadyCollaboration · LowAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Handle minor to moderate auto physical damage claims
Typical background
1-3 years Customer Service experience1-3 years phone-based work experience

Skills & requirements

Required

Customer ServicePhone-based WorkClaim ProcessingDocumentationReserve ManagementInvoice ReviewSettlementCoverage ReviewPolice Report OrderingWitness Contact

Preferred

NegotiationInvestigative SkillsAttention To Detail

Stack & domain

Customer ServicePhone-based WorkClaims ProcessingClaims SystemsReservesInvoicesSettlementDocumentationCoverageNegotiationCommunicationTime ManagementOrganizational SkillsInvestigative SkillsAttention To DetailInsuranceCommercial InsurancePersonal InsuranceClaims Management

About the role

Original posting from Goremutualinsurance via Greenhouse

At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better.

Effective January 1, 2026, Gore has joined Beneva—the country’s largest mutual insurance company—as part of its Property & Casualty operations in Ontario and Western Canada. During 2026, Gore will combine its operations with Unica Insurance, Beneva’s Ontario-based subsidiary specializing in niche commercial and personal insurance, creating a stronger, more diversified mutual insurer with greater scale and long-term stability.

Every decision and investment remains anchored in long-term benefits to customers, members, and communities. Come join us.

The Commercial P&C Underwriting Associate plays a pivotal role in supporting the underwriting team by supporting the processing commercial insurance policies. This role is responsible for supporting the profitable growth of the Commercial P&C portfolio.  They are focused on developing their underwriting technical knowledge and supporting P&C Underwriters.   

What you will do:

Underwrite risks presented to Gore Mutual, including:

Renewals

Endorsements

Cancellations

Underwrite low-complexity renewals requiring straightforward decision-making.

No responsibility for underwriting New Business.

Most underwriting decisions are reviewed by an Underwriter or Manager.

Ensure adherence to service level agreements (SLAs) for endorsements and cancellations.

Complete additional underwriting-related tasks as required.

Support Underwriters with renewal servicing.

Manage their own time and desk/workload effectively.

Meet established service level agreements with guidance and coaching from their Manager.

Complete work primarily directed by an Underwriter or Manager.

What you will need to Succeed

Post Secondary education from an Insurance Program preferred

CIP designation or working towards an asset

1 year Commercial Underwriting experience required

Strong Communication Skills

​Critical Thinking

​Initiative

​Relationship development

​Solution focused

​Collaborative​

Location: Hybrid role- Tuesday and Thursday in office

The expected base salary range for this position is $48,500.00 - $73,000.00. Depending on your relevant experience, skills, qualifications, market conditions and business needs, base compensation may vary. You have the potential to earn more through Gore Mutual’s discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

Please note: This range reflects the expected base salary for this role but may not represent the full compensation range for all experience and skill levels. During the recruitment process, we will discuss and consider how your unique qualifications align with the broader range for this position.

Gore Mutual is proud to offer a comprehensive total rewards package which includes extended health and dental benefits, disability insurance, retirement plan matching, paid time off, recognition and perk programs.

#INDHP

#LI-HYB

This posting pertains to an existing vacancy that is actively being filled.

Accessibility for applicants

Gore Mutual Insurance Company is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process.

If you require accommodation because of a disability, we will work with you to meet your needs. Contact us and a human resources representative will consult with you to determine an appropriate accommodation.

Should you request an accommodation during the interview process, please notify your Talent Acquisition Consultant.

Source: Goremutualinsurance careers (Greenhouse)

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