Healthcare marketing professionals with startup experience and cross-channel management skills will find this hybrid, mid-level leadership role in Toronto appealing.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Fitt via Ashby
Fitt Talent Partners is a specialized recruitment firm for top health and wellness companies.
We’re filling this role for a venture-backed, food-as-medicine startup developing evidence-based nutrition products that support patients before and after surgery and improve outcomes in musculoskeletal health.
ABOUT YOU
You are a strategic but hands-on marketing leader who thrives in a fast-moving startup environment. You are comfortable navigating ambiguity, testing new ideas, managing multiple partners, and moving between high-level planning and direct execution. You are also a collaborative, low-ego leader who values strong relationships and team success.
SKILLS, EXPERIENCE, AND QUALIFICATIONS
- Five or more years of experience in marketing, project management, or marketing leadership.
- Experience in consumer health, wellness, food, food-tech, nutrition, medical products, or another regulated consumer category.
- Strong background in brand, consumer, product, or e-commerce marketing across B2B, B2C, or B2B2C business models.
- Experience improving conversion through customer journey, content, website, email, e-commerce, or funnel experimentation.
- Ability to translate complex clinical or technical information into clear, approachable consumer messaging.
- Experience developing and managing multiple channels, including web, email, CRM, social media, search, public relations, events, and sales enablement.
- Demonstrated success managing people, agencies, vendors, or fractional service providers.
- Strong project-management skills with the ability to oversee multiple priorities and partners simultaneously.
- Experience developing go-to-market strategies and launching new products or services.
- Ability to analyze performance data, identify opportunities, and make recommendations based on results.
- Excellent communication, collaboration, and relationship-building skills.
- Experience working in a startup or growth-stage environment is strongly preferred.
- Passion for improving health outcomes and helping shape the future of healthcare through nutrition.
KEY RESPONSIBILITIES
LEAD THE MARKETING FUNCTION
- Build and execute the company’s marketing strategy across its B2B2C business model.
- Manage, coach, and develop the internal marketing team.
- Determine which capabilities should be built internally and which should remain with external partners.
- Lead hiring, agency selection, and vendor-management processes as needed.
DRIVE CONVERSION AND THE CONSUMER EXPERIENCE
- Develop and execute a conversion-rate optimization strategy across the patient journey.
- Test messaging, content, and digital experiences to identify the strongest conversion levers.
- Create a best-in-class experience for patients engaging through the website, phone, e-commerce, and digital-health channels.
- Use CRM, email, SMS, e-commerce, chat, social media, and other automation tools to improve engagement and conversion.
SUPPORT CUSTOMER ACQUISITION AND RETENTION
- Partner with sales to attract and retain surgeon customers and strengthen relationships with their teams.
- Create and improve sales materials based on evolving market needs.
- Ensure the company remains top of mind and adds value to surgeon practices without creating unnecessary burden.
- Build inbound demand through content, search, social media, advertising, and other relevant channels.
- Oversee trade shows, educational programs, and other marketing events.
OVERSEE BRAND AND CONSUMER MARKETING
- Lead brand initiatives across messaging, packaging, web, content, social media, public relations, advertising, events, and sales materials.
- Translate clinical science into clear, empowering messaging that helps patients make informed and healthy choices.
- Direct internal and external creative resources to ensure consistent, effective execution across channels.
BRING NEW PRODUCTS AND SERVICES TO MARKET
- Develop and execute go-to-market strategies for new products and services.
- Lead product rollouts and limited-market releases.
- Partner across the organization to align messaging, channels, resources, and execution.
CAPTURE CUSTOMER AND CONSUMER INSIGHTS
- Stay closely connected to surgeon, staff, and patient needs.
- Monitor changing market conditions and adapt marketing strategies accordingly.
- Partner with research and development to help influence the innovation roadmap.
MANAGE AGENCIES AND MARKETING PERFORMANCE
- Lead day-to-day relationships with creative, web, email, and other fractional partners.
- Establish clear priorities, deliverables, timelines, and measures of success.
- Ensure marketing resources and budgets are directed toward the strongest opportunities.
- Analyze performance and use data to guide recommendations and decisions.
This position is based in Toronto, Ontario, and follows a hybrid schedule with three days per week in the office.
Source: Fitt careers (Ashby)