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Posted September 23, 2026. The role appears to have been filled or removed. Check out similar open roles below.

LoanIQ SME

Capco
New York, NY
Hybrid

Who this role is best for

A natural match if you have hands-on experience with Finastra Loan IQ and a background in commercial lending.

Best fit for

  • Candidates with hands-on Loan IQ expertise and experience in loan operations environments
    — “Proven experience as a Business Analyst supporting commercial lending, syndicated loans, or loan operations environments.”
  • Individuals who can bridge business and technology with strong stakeholder collaboration skills
    — “Partnering with stakeholders across front, middle, and back-office functions to optimize loan servicing processes.”
  • Professionals with a track record in translating business needs into functional system designs
    — “Translate business requirements into functional specifications, user stories, process flows, and solution designs.”

Things to consider

  • Hybrid work arrangement requires 3 days in-office per week in New York
    — “Hybrid (3-Days)”
  • The role demands significant cross-functional collaboration across business, technology, and vendor teams
    — “Excellent stakeholder management and communication skills with the ability to collaborate across business, technology, and vendor teams.”

How to stand out

  • Highlight experience with Loan IQ modules like servicing and accounting in your resume and interview responses
    — “Serving as a Loan IQ SME, supporting modules including servicing, accounting, agency deals...”
  • Emphasize your ability to document processes and deliver system improvements in financial services
    — “Experience gathering requirements, documenting business processes, and delivering technology change initiatives...”
  • Showcase your skills in testing, defect resolution, and validating business outcomes
    — “Lead or support testing activities including SIT and UAT, creating test cases, managing defect resolution...”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Support mission-critical lending platforms
  • Optimize loan servicing processes
  • Drive system improvements
  • Ensure operational excellence
Typical background
Proven experience as a Business AnalystStrong hands-on knowledge of Finastra Loan IQExperience in financial services

Skills & requirements

Required

Loan IQ Business AnalystFinastra Loan IQBusiness AnalysisRequirement GatheringFunctional SpecificationsProcess FlowsSolution DesignTesting ActivitiesProduction SupportStakeholder ManagementCommunication Skills

Preferred

Agile Delivery MethodologiesUser Story CreationLarge-scale ImplementationsAutomationWorkflow OptimizationOperational Transformation

Stack & domain

Finastra Loan IQAgile Delivery MethodologiesUser Story CreationStakeholder ManagementCommunicationFinancial ServicesLoan Servicing

About the role

Original posting from Capco via Greenhouse

LoanIQ Business Analyst 

Location: New York | Hybrid (3-Days) | Contract or Full-time

The Role

We are seeking an experienced Loan IQ Business Analyst to support the delivery, enhancement, and ongoing operation of mission-critical lending platforms for leading financial institutions. This role sits at the intersection of business and technology, partnering with stakeholders across front, middle, and back-office functions to optimize loan servicing processes, drive system improvements, and ensure operational excellence throughout the loan lifecycle.

You will act as a trusted advisor and subject matter expert for Loan IQ, helping shape solutions that improve efficiency, scalability, and user experience while supporting strategic transformation initiatives.

What You’ll Do

Partner with business stakeholders to gather, analyze, and document requirements across loan origination, servicing, repayments, restructures, and other loan lifecycle events.

Serve as a Loan IQ SME, supporting modules including servicing, accounting, agency deals, and integrations with upstream and downstream systems.

Translate business requirements into functional specifications, user stories, process flows, and solution designs for development teams and vendors.

Lead or support testing activities including SIT and UAT, creating test cases, managing defect resolution, and validating business outcomes.

Provide production support through issue triage, root cause analysis, data investigation, and coordination with technology teams and third-party vendors.

What We’re Looking For

Proven experience as a Business Analyst supporting commercial lending, syndicated loans, or loan operations environments.

Strong hands-on knowledge of Finastra Loan IQ, including servicing, accounting, agency, and loan lifecycle functionality.

Experience gathering requirements, documenting business processes, and delivering technology change initiatives within financial services.

Strong analytical skills with experience supporting reconciliations, reporting, and investigation of loan balances, interest, fees, and accounting outputs.

Excellent stakeholder management and communication skills with the ability to collaborate across business, technology, and vendor teams.

Bonus Points For

Experience working directly with Finastra or other loan servicing platform vendors.

Knowledge of loan accounting, general ledger integrations, and financial reporting processes.

Exposure to Agile delivery methodologies and user story creation.

Experience supporting large-scale Loan IQ implementations, upgrades, or migration programs.

Familiarity with automation, workflow optimization, and operational transformation initiatives.

Source: Capco careers (Greenhouse)

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