Best suited to detail-oriented systems builders with B2B CRM and e-commerce integration experience working in a fast-growing food tech environment.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from The Global Talent Co via Ashby
Revenue Operations Manager
Full-time (40 hours per week), Remote (LATAM, Eastern Time hours)
About Us
At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25,000+ like-minded marketing professionals.
About the Company
You will be joining the B2B division of a well-established, fast-growing fresh-meal delivery company that is part of a global food group. The team helps employers provide chef-prepared meals for their people and supplies meals for resale in workplace cafeterias, vending machines, and micromarkets. As the business scales, the focus is on building the systems, data, and processes that let sales, marketing, and customer teams grow with confidence.
The Role
As Revenue Operations Manager, you will own the CRM and every system connected to it. This is a hands-on individual contributor role: you will keep the data accurate, build the workflows and reporting the team relies on, and make sure systems and processes keep pace with growth, from recommending improvements to implementing, testing, and documenting them.
You’ll report to the head of the B2B business and work closely with sales, marketing, customer experience, and product teams, joining many of the U.S.-based team’s meetings. This role is ideal for a detail-obsessed systems builder who enjoys turning messy data and unclear requirements into reliable, well-documented processes.
Key Responsibilities
- Administer HubSpot end to end: properties, lifecycle stages, lead statuses, deal pipelines, workflows, and user permissions
- Own the Shopify–HubSpot integration, troubleshoot data sync issues, and help lead the move from a custom-built integration to a third-party connector
- Keep CRM data clean through regular audits of contacts, companies, and deals, resolving duplicates, missing data, and incorrect associations, and maintaining a data dictionary
- Build lead routing and scoring with sales and marketing, and configure outbound sequences, contact enrichment, and lead assignment
- Own attribution and campaign tracking: maintain UTMs and source fields, define attribution rules across self-serve and sales-led paths, and keep GA4, HubSpot, and ad platform data aligned
- Build and maintain dashboards for pipeline, conversion, revenue, and sales and marketing performance, and prepare data for forecasting and commissions
- Set up reports, alerts, and tasks that flag stalled opportunities, new prospect activity, and upcoming renewals
- Automate manual work with workflows, APIs, webhooks, and AI tools, with testing and clear documentation that keeps process guides current
Ideal Candidate
- 5+ years in Revenue Operations, Sales Operations, Marketing Operations, or CRM administration, including supporting a B2B business
- Strong hands-on HubSpot administration: workflows, properties, lifecycle stages, deal pipelines, reporting, and data management
- Hands-on Shopify experience, including troubleshooting how customer and order data syncs between Shopify and HubSpot
- Proven experience building lead routing, lead scoring, campaign tracking, outbound tooling (sequences, enrichment, ZoomInfo or LinkedIn Sales Navigator), and sales and marketing reports
- Hands-on GA4, Google Tag Manager, and ad platform conversion tracking (Google Ads, Meta, or LinkedIn Ads), including offline conversions or the Conversions API
- Strong written and spoken English (B2+ to C1), based in Latin America and able to work Eastern Time hours
- Detail-oriented with strong spreadsheet skills: checks the work, investigates discrepancies, and fixes the underlying problem
- Independent owner and clear communicator who asks focused questions, recommends an approach, flags risks early, and documents every change
Nice to Have
- SQL for reporting (strongly preferred); Databricks experience is a bonus
- Experience with Unific or other third-party Shopify–HubSpot connectors
- Automation tools such as n8n, plus APIs and webhooks to connect systems
- CRM workflows and reporting for customer onboarding, renewals, and churn tracking
- Using AI tools for data enrichment, quality checks, or reporting
- Building or improving operations in a growing business where systems are still being developed
Tools & Stack
HubSpot, Shopify, Unific, GA4, Google Tag Manager, Google Ads, Meta Ads, LinkedIn Ads, ZoomInfo, LinkedIn Sales Navigator, SQL, Databricks, n8n, Google Sheets / Excel
Join Our Team Be part of a collaborative, innovative environment where your technical skills and product instincts can make a real impact. We offer competitive compensation, professional development opportunities, and a supportive remote work culture. Apply now and take the next step in your career.
At The Global Talent Co., our mission is to bridge the gap between leading global tech companies and amazing global talent. We believe everyone deserves equal access to opportunities, regardless of the country they happen to be born in.