(PD) Senior Product Designer, Chat Experience

Okx
Singapore
On-siteCareer-pivot friendly

Who this role is best for

Best suited to candidates with cross-functional collaboration experience in the consumer-facing crypto domain working in Singapore.

Best fit for

  • Candidates with 3+ years in tech product design and a track record of shipping impactful solutions
    — “3+ years of experience collaborating within cross-functional teams at a tech company, shipping end-to-end design solutions that make an impact.”
  • Individuals who excel in shaping holistic user journeys and micro-interactions with design thinking
    — “Strong critical thinking and design judgment—you can zoom in on micro-interactions and zoom out to shape holistic user journeys.”
  • Candidates with a deep understanding of user-to-user interaction features in consumer platforms
    — “Experience designing for user-to-user interaction features.”

Things to consider

  • Visa sponsorship is not available, requiring candidates to already have the right to work in Singapore
    — “OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.”
  • Candidates should be prepared for a high level of cross-functional collaboration and stakeholder alignment
    — “Collaborating with an interdisciplinary team of product managers, engineers, and other key stakeholders.”

How to stand out

  • Emphasize your experience in crafting pixel-perfect, visually compelling user interfaces in your portfolio
    — “Deep expertise in visual and user interface design, with a sharp eye for detail and a passion for delivering pixel-perfect experiences.”
  • Highlight your ability to drive innovation and lead design thinking workshops in your interview responses
    — “Consistently elevate the quality of the design by soliciting feedback from peers and stakeholders through formal Design Reviews, presentations and by facilitating design thinking workshops.”
  • Showcase your work on user-centric design solutions that address core problems in your resume
    — “Partner closely with product managers, researchers, and engineers to define core problems and deliver user-centered design solutions.”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • drive experience innovation
  • partner with product managers
  • contribute to product development
Typical background
product designuser experience

Skills & requirements

Required

Product DesignUser ExperienceInteraction DesignVisual DesignUser Research

Preferred

Crypto ExperienceInnovationDesign Thinking

Stack & domain

Product DesignUser ExperienceVisual DesignUser Interface DesignInteraction DesignCrypto ExperienceOKX WalletOklinkOKXOKGBlockchainDappsCrypto TradingTeamworkProblem-solvingCommunicationAttention To DetailProject ManagementStrategic PlanningCrypto

About the role

Original posting from Okx via Greenhouse

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

Join our product design squads at OKX as a Senior Product Designer, Chat Experience and become a pivotal force in defining the crypto experience landscape. This role offers you a unique opportunity to craft intuitive, trustworthy, and aesthetically appealing user experiences that set the standard in the rapidly evolving crypto industry. Your work will not only shape customer-facing designs that meet the needs of a global audience but also drive business-facing design practices that underpin strategic decisions and product development. Collaborating with an interdisciplinary team of product managers, engineers, and other key stakeholders, you will lead the charge in transforming ideas into design-driven solutions that resonate with users globally.

What You’ll Be Doing

Drive experience innovation on socially-driven and interaction-heavy feature, elevating user experience and foster meaningful connections—ultimately boosting user adoption and engagement.

Partner closely with product managers, researchers, and engineers to define core problems and deliver user-centered design solutions—taking them from concept to polished execution.

Contribute to the product development process with wireframes, user flows, journey maps, high-fidelity mockups, interactive prototypes, and evaluative research

Collaborate closely with UX Research, UX Writing, Brand, and Product leadership to shape the overall design vision of your area of ownership

Consistently elevate the quality of the design by soliciting feedback from peers and stakeholders through formal Design Reviews, presentations and by facilitating design thinking workshops

What We Look For In You

Experience in designing visually or engaging consumer-facing chat experience or instant messaging platform/features.

A strong sense of ownership and a growth mindset—you take initiative, stay curious, and continuously push your craft forward.

Experience designing for chat, social, or user-to-user interaction features.

Deep expertise in visual and user interface design, with a sharp eye for detail and a passion for delivering pixel-perfect experiences.

A champion of innovation who brings fresh ideas to the table and solves problems with creativity and clarity.

Strong critical thinking and design judgment—you can zoom in on micro-interactions and zoom out to shape holistic user journeys.

3+ years of experience collaborating within cross-functional teams at a tech company, shipping end-to-end design solutions that make an impact.

Strong communication skills with a proven ability to articulate ideas and advocate for design decisions.

Nice to Haves

Prototyping skills to bring ideas to life and communicate transitions or microinteractions.

Familiarity with design systems and the ability to scale visual consistency across platforms.

Exposure to data-informed design—comfortable interpreting user insights, behavioral data, or A/B test results.

Experience working across time zones with distributed teams—you know how to stay aligned and communicate with clarity.

A Bachelor or Masters in Fine Arts in Graphic/Visual Design, Visual Communication, or a related design discipline.

Perks & Benefits

Competitive total compensation package

L&D programs and Education subsidy for employees' growth and development

Various team building programs and company events

Wellness and meal allowances

Comprehensive healthcare schemes for employees and dependants

More that we love to tell you along the process!

Notice:

All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.

Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

Source: Okx careers (Greenhouse)

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