Business Analyst (Managed Services)

AvePoint
Singapore
On-site

Who this role is best for

Strong fit for candidates with enterprise software experience who translate technical requirements into business language and collaborate across teams.

Best fit for

  • Candidates with experience in enterprise software and translating technical concepts into business terms
    — “Translate technical information into business language to ensure understanding of the requirements by both technical and non-technical audiences.”
  • Professionals skilled in analyzing and documenting complex business processes
    — “Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies.”
  • Individuals capable of managing multiple projects and engaging with diverse stakeholders
    — “Ability to successfully engage in multiple initiatives simultaneously.”

Things to consider

  • The role requires a deep understanding of Microsoft SharePoint/Dynamics CRM architecture and client/server designs
    — “Understanding of Microsoft SharePoint/Dynamics CRM architecture, components, and configuration preferred.”
  • Candidates must be able to work effectively with both internal and external stakeholders
    — “Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements.”

How to stand out

  • Highlight experience with As-Is and To-Be process documentation and stakeholder collaboration
    — “Experience producing and analyzing As-Is and To-Be documentation.”
  • Emphasize ability to interpret customer needs and translate them into technical requirements
    — “Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.”
  • Showcase skills in eliciting and documenting software development requirements
    — “Elicit requirements for software development.”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • accurate requirements gathering
  • effective communication
  • project planning
Typical background
business process analysis experiencerequirements gathering experiencesoftware development requirements experience

Skills & requirements

Required

Business Process AnalysisRequirements GatheringSoftware Development RequirementsFunctional Requirements DocumentationUse Case DevelopmentGUI DesignCommunication SkillsProject ManagementAnalytical SkillsCustomer Business Needs Interpretation

Preferred

Sharepoint/dynamics CRM ArchitectureInternet, Intranet, Extranet And Client/server ArchitecturesSupervision Of Junior Associates

Stack & domain

Business Process AnalysisSoftware Development RequirementsFunctional RequirementsUse CasesGUIScreen And Interface DesignsTechnical Information TranslationRequirements Gathering And AnalysisAs-is And To-be DocumentationProject ManagementCustomer Business Needs InterpretationApplication And Operational RequirementsMS Office SuiteSharepointDynamics CRMInternetIntranetExtranetClient/server ArchitecturesCommunication SkillsTeamworkCollaborationProblem-solving SkillsAnalytical SkillsEnterprise Software SolutionsManaged ServicesSoftware Development

About the role

Original posting from AvePoint

Overview 

AvePoint is seeking a Business Analyst with enterprise software solutions experience to join us in our Client Services division.

What will you be doing? 

The Business Analyst analyzes business processes and applicable automated systems, and develops As-Is and To-Be descriptions. This individual leads requirements gathering and analysis activities, prepares and delivers written and oral communications, participates in testing activities, helps design methods and procedures for internal and external projects.

Your responsibilities will include: 

Elicit requirements for software development.

Document, analyze and evaluation requirements gathered. Work out deliverables such as Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs.

Translate technical information into business language to ensure understanding of the requirements by both technical and non-technical audiences.

Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements.

Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.

Support the project manager and other team members in planning deliverables, scope, schedule, and other aspects of the project.

OK, I’m interested… is this the job for me?  

We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you. 

Other qualities that you’ll need to be a fit for this role include: 

Background/experiences in relevant fields (Computer Science, Engineering, etc. preferred).

Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies.

Professional experience with requirements gathering and analysis.

Experience producing and analyzing As-Is and To-Be documentation.

Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

Excellent communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.

Familiarity with MS Office Suite (Word, Excel, PowerPoint).

Ability to successfully engage in multiple initiatives simultaneously.

Understanding of Microsoft SharePoint/Dynamics CRM architecture, components, and configuration preferred.

Understanding of Internet, Intranet, Extranet and client/server architectures preferred.

Experience supervising junior associates preferred.

About AvePoint 

Check out our careers blog for content on our people, culture, and workplace!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

Source: AvePoint careers

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