Business Systems Analyst

Endex
New York, NY
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience configuring business applications and workflows in a collaborative, in-person environment.

Best fit for

  • Candidates with experience in configuring business systems and diagnosing data-flow issues in a collaborative tech environment
    — “You've configured or analyzed business applications and workflows”
  • Professionals who can bridge operational needs with technical solutions and maintain clear decision records
    — “You can turn an ambiguous request into a clear specification, diagnose data-flow issues and explain the downstream effects of a change”
  • Individuals with a track record of improving data quality and ensuring reliable integrations between tools
    — “Trace inconsistent records to the process or integration that created them and fix the underlying cause”

Things to consider

  • The role requires a full-time, in-person commitment in New York City with no mention of remote flexibility
    — “5 Days In-Person”
  • There is no explicit seniority requirement, but the role involves ownership of complex system changes and process improvements
    — “Own Change Readiness: Coordinate user acceptance testing, documentation and rollout so a system change improves the way teams work.”

How to stand out

  • Highlight your ability to translate ambiguous business requests into clear specifications
    — “You can turn an ambiguous request into a clear specification”
  • Emphasize your experience with workflow automation and system integration projects
    — “Work with platform owners on data models, workflow automation and reliable integrations across business tools”
  • Demonstrate your ability to coordinate cross-functional testing and documentation for system changes
    — “Coordinate user acceptance testing, documentation and rollout so a system change improves the way teams work”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful system changes
  • improved operational efficiency
Typical background
systems experienceprocess judgmentdata discipline

Skills & requirements

Required

System ConfigurationData IntegrationWorkflow AutomationUser Acceptance Testing

Preferred

CRM AdministrationAPI IntegrationsSQL

About the role

Original posting from Endex via Ashby

WHO WE ARE

Endex builds AI agents that handle complex, end-to-end work for the world's most demanding teams. Today we're deployed across leading financial institutions and Fortune 500 companies, embedded in the tools and workflows they rely on. We operate at the frontier of agentic knowledge work, partnering closely with top AI research labs and backed by the OpenAI Startup Fund. We're on a mission to build the most capable digital coworker in the world.

ABOUT THE ROLE

Location: New York City

Commitment: 5 Days In-Person

We're looking for someone who can make the systems behind Endex work together reliably.

As a Business Systems Analyst at Endex, you'll translate operational needs into system requirements and practical improvements. You'll work across teams on data quality, workflow configuration and integrations between internal tools.

YOUR KEY RESPONSIBILITIES

  • Translate Business Needs: Gather requirements, map processes and define acceptance criteria before changing a shared system.
  • Improve System Configuration: Work with platform owners on data models, workflow automation and reliable integrations across business tools.
  • Connect Data: Work with technical owners on reliable integrations and consistent records.
  • Protect Data Quality: Trace inconsistent records to the process or integration that created them and fix the underlying cause.
  • Own Change Readiness: Coordinate user acceptance testing, documentation and rollout so a system change improves the way teams work.

WHAT WE'RE LOOKING FOR

  • Systems Experience: You've configured or analyzed business applications and workflows.
  • Process Judgment: You understand the operational need behind a requested feature.
  • Data Discipline: You can trace an inconsistency to its source.
  • Careful Execution: You test changes and maintain a clear decision record.
  • Systems Judgment: You can turn an ambiguous request into a clear specification, diagnose data-flow issues and explain the downstream effects of a change.

NICE TO HAVE

  • CRM or recruiting systems experience
  • SQL, API or integration experience
  • Experience with CRM administration, API integrations, SQL or business-process automation

FULL-TIME BENEFITS

  • Health & Dental Insurance
  • Monthly Wellness Stipend
  • 401K Matching

Source: Endex careers (Ashby)

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