Candidates with administrative coordination experience and familiarity with digital tools will find this coordination-first role in a sales training environment.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Renewal by Andersen Metro & Midwest via Greenhouse
Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.
About the Role:
Do you love keeping a lot of moving pieces running smoothly? As National Sales Training Coordinator, you'll be the engine behind our sales training program. You'll support about 40 manager-trainers, our new hire classes (a new class roughly every two months), and training leaders across all sales markets in our territory. This is a coordination-first role for someone who thrives on organization, follow-through and a fast pace.
What You'll Do:
Plan new hire classes: Build training outlines and calendars from templates, staff every session with trainers and backups, and work around holiday and market conflicts.
Facilitate live training sessions: Behind the scenes, schedule Zoom sessions, send links, monitor sessions, troubleshoot in real time, and send recaps and recordings afterward.
Manage testing and scoring: Distribute quizzes and tests, record scores, and follow up with markets on missing results.
Report on new hire performance: Pull data from Qlik, send regular updates on each active class, and maintain the new hire roster and scoreboard.
Administer Rilla: Manage user access and team assignments across all markets, and serve as a key contact for the Rilla account team.
Coordinate Centralized Training: Maintain the manager rotation calendar and schedule twice-monthly sessions.
Manage content and directories: Maintain the sales directory and email distribution lists, edit recorded sessions into finished training videos, and organize our Vimeo library and company portal.
Administer sales contests and promos: Set up rules, verify qualifying minimums, post standings, confirm winners, and handle prize ordering and delivery.
Own the training schedule: Keep the master calendar current, send invites and updates, and build and summarize training surveys.
What You Bring:
Strong Excel and Google Sheets skills, including cleaning data and catching errors
Attention to detail with numbers, contest standings and payouts
Comfort learning admin tools (Rilla, Zoom, Vimeo, Microsoft and Google Forms, web portals)
Basic video editing skills (Riverside or similar)
Clear, accurate written communication
Calm under pressure when live sessions hit snags
Nice to have: Experience in sales operations, sales training or a direct sales environment.
Tools You'll Use:
Excel, SharePoint, Google Sheets, Microsoft and Google Forms, Qlik, Rilla, Zoom, Riverside, Vimeo, Outlook, Teams and Canva.
Additional qualifications:
Must be in good standing with the organization (i.e. no active disciplinary action)
Must be willing to work in-person in Indianapolis, IN
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
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Source: Renewal by Andersen Metro & Midwest careers (Greenhouse)