Bensenville - Staffing Specialist (Bilingual)

Verstela
Bensenville, IL
On-siteCareer-pivot friendly

Who this role is best for

Best suited to customer service or sales professionals with bilingual capabilities working in staffing and recruitment.

Best fit for

  • Customer service or sales professionals with a retail background seeking a stable, on-site role.
    — “Perfect for someone with a retail background”
  • Candidates who are comfortable with high-volume client interactions and relationship-building.
    — “You'll spend a significant portion of your day on the phone, building strong relationships with both clients and candidates.”

Things to consider

  • The role requires regular on-site visits to client locations in Bensenville, IL.
    — “Reliable transportation to visit client sites on a regular basis”
  • This role may involve delivering tough news with empathy, which requires emotional intelligence.
    — “being able to deliver tough news with kindness and empathy in both English and Spanish”

How to stand out

  • Emphasize experience in managing teams and handling difficult conversations in your resume and interview.
    — “Previous experience in a team lead or similar role will help you be successful”
  • Highlight your ability to build relationships and problem-solve with clients and candidates.
    — “You'll be helping to manage high-volume accounts, as well as fulfilling client orders and problem-solving.”
  • Demonstrate your bilingual communication skills with specific examples of client or candidate interactions.
    — “Excellent written and verbal communication in both English and Spanish”
  • Showcase your proficiency in MS Office and how it supports your workflow in staffing.
    — “MS Office proficiency”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • managing high-volume accounts
  • fulfilling client orders
  • building strong relationships with clients and candidates
Typical background
1+ years of supervisory experience in customer service or salesexcellent communication in English and Spanish

Skills & requirements

Required

StaffingCandidate OnboardingBackground ChecksTeam ManagementCustomer Service

Preferred

RecruitingSales

Stack & domain

RecruitingOnboardingReference And Background ChecksMS OfficeSpanishEnglishCommunicationTeam ManagementProblem-solvingEmpathyLeadershipCustomer ServiceStaffingRecruitment

About the role

Original posting from Verstela via Greenhouse

At Verstela, we don’t just fill jobs—we create success stories for the talent, clients and communities we serve.

Our guiding principle is simple: we are successful when we help others become successful.

Year after year, we're named to ClearlyRated's Best of Staffing list, a testament to our ongoing commitment to service excellence and customer satisfaction.

Position Overview: In this role, you'll be helping to manage high-volume accounts, as well as fulfilling client orders and problem-solving.  While effective email communication is important, you'll spend a significant portion of your day on the phone, building strong relationships with both clients and candidates.

Previous experience in a team lead or similar role will help you be successful, as this role does include a lot of communication, including having difficult conversations and being able to deliver tough news with kindness and empathy in both English and Spanish.

You will: 

Interview and onboard candidates

Select candidates for the right jobs based on qualifications and desire 

Perform reference and background checks

What We Offer:

Comprehensive Training: No recruiting experience? No problem! We provide thorough training to ensure you have all the tools you need to succeed.

Growth Opportunities: Regular check-ins with your manager and a supportive team environment.

Steady Schedule: Enjoy a stable Monday to Friday, 8am to 5pm schedule.

Full Benefits Package: Medical, dental, and vision coverage, a Health Savings Account, virtual care, and life and long-term disability insurance.

Additional Perks: Paid time off, office snacks, birthdays off, and paid community service time.

You have:

1+ years of supervisory (lead) experience in a customer service or sales setting – Perfect for someone with a retail background  

Excellent written and verbal communication in both English and Spanish

MS Office proficiency

Reliable transportation to visit client sites on a regular basis  

Pay: $20.00 - $26.00 an hour + monthly bonus opportunities

Location: Bensenville, IL (Onsite)

Benefits

Medical, Dental Vision 

Life and Long-Term Disability Insurance

Employee Wellness Program

Pet Insurance

Commuter Benefits

Consumer Discount Program Membership

401(K) Retirement Plan with Employer Match

8 Paid Holidays

15 days of Paid Time Off (PTO) the first year

3 days of Paid Community Service Time (CTO)

3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks

Want to Take the Next Step?  

If you're passionate about making a difference and want to be part of an organization that's consistently in the top 2% of staffing companies nationwide, we invite you to join us on our mission of creating success stories daily.

Source: Verstela careers (Greenhouse)

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