Staffing Specialist (Bilingual)

Verstela
Greenwood, IN
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for bilingual customer service or sales professionals with supervisory experience who thrive in onsite, structured environments.

Best fit for

  • Bilingual customer service or sales professionals with supervisory experience who enjoy relationship-building and problem-solving.
    — “previous experience in a team lead or similar role in a customer service or sales setting”
  • Candidates with retail backgrounds who are comfortable with high-volume account management.
    — “Perfect for someone with a retail background”
  • Individuals who value structured work arrangements and are motivated by a mission-driven company culture.
    — “we invite you to join us on our mission of creating success stories daily”

Things to consider

  • This role requires regular onsite presence and client site visits due to the location and work arrangement.
    — “Reliable transportation to visit client sites on a regular basis”
  • The role involves handling difficult conversations and delivering tough news with empathy.
    — “having difficult conversations and being able to deliver tough news with kindness and empathy”

How to stand out

  • Highlight your supervisory experience and ability to handle challenging client interactions on your resume.
    — “Previous experience in a team lead or similar role will help you be successful”
  • Emphasize your bilingual communication skills and how they enhance client and candidate relationships.
    — “Excellent written and verbal communication in both English and Spanish”
  • Showcase your ability to manage high-volume accounts and streamline processes in your interview responses.
    — “you'll be helping to manage high-volume accounts”
  • Demonstrate your experience with MS Office tools and how they support your workflow efficiency.
    — “MS Office proficiency”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful candidate placements
  • client satisfaction
Typical background
1+ years of supervisory experiencecustomer service or sales

Skills & requirements

Required

RecruitmentCustomer ServiceTeam ManagementCommunicationProblem-solving

Preferred

Recruiting Experience

About the role

Original posting from Verstela via Greenhouse

At Verstela, we don’t just fill jobs—we create success stories for the talent, clients and communities we serve.

Our guiding principle is simple: we are successful when we help others become successful.

Year after year, we're named to ClearlyRated's Best of Staffing list, a testament to our ongoing commitment to service excellence and customer satisfaction.

Position Overview: In this role, you'll be helping to manage high-volume accounts, as well as fulfilling client orders and problem-solving.  While effective email communication is important, you'll spend a significant portion of your day on the phone, building strong relationships with both clients and candidates.

Previous experience in a team lead or similar role will help you be successful, as this role does include a lot of communication, including having difficult conversations and being able to deliver tough news with kindness and empathy.

You will: 

Interview and onboard candidates

Select candidates for the right jobs based on qualifications and desire 

Perform reference and background checks

What We Offer:

Comprehensive Training: No recruiting experience? No problem! We provide thorough training to ensure you have all the tools you need to succeed.

Growth Opportunities: Regular check-ins with your manager and a supportive team environment.

Steady Schedule: Enjoy a stable Monday to Friday, 8am to 5pm schedule.

Full Benefits Package: Medical, dental, and vision coverage, a Health Savings Account, virtual care, and life and long-term disability insurance.

Additional Perks: Paid time off, office snacks, birthdays off, and paid community service time.

You have:

1+ years of supervisory (lead) experience in a customer service or sales setting – Perfect for someone with a retail background  

Excellent written and verbal communication in both English and Spanish

MS Office proficiency

Reliable transportation to visit client sites on a regular basis  

Pay: $20.00 - $24.00 an hour + monthly bonus opportunities

Location: Greenwood, IN (Onsite)

Benefits

Medical, Dental Vision 

Life and Long-Term Disability Insurance

Employee Wellness Program

Pet Insurance

Commuter Benefits

Consumer Discount Program Membership

401(K) Retirement Plan with Employer Match

8 Paid Holidays

15 days of Paid Time Off (PTO) the first year

3 days of Paid Community Service Time (CTO)

3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks

Want to Take the Next Step?  

If you're passionate about making a difference and want to be part of an organization that's consistently in the top 2% of staffing companies nationwide, we invite you to join us on our mission of creating success stories daily.

Source: Verstela careers (Greenhouse)

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