Integration & Solution Specialist - Welfare

Satispay
Milan, Italy
HybridCareer-pivot friendly

Who this role is best for

Strong fit for candidates who design and manage B2B integrations in the welfare and HR tech domain, working in a hybrid arrangement with a focus on collaboration across technical and non-technical teams.

Best fit for

  • Candidates with 3+ years of B2B integration experience and a background in HR tech or welfare ecosystems
    — “At least 3 years managing B2B integrations, from requirements gathering to go-live.”
  • Individuals who excel at translating business needs into functional requirements and integration setups
    — “Lead discovery with clients and partners. Turn business needs and constraints into functional requirements and integration setups that last.”
  • Professionals comfortable with cross-functional collaboration and stakeholder management
    — “You talk with technical and non-technical people, and weight constraints, alternatives and operational impact.”

Things to consider

  • Requires 3 days per week in-office with limited flexibility for remote work
    — “three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.”
  • Candidates must be prepared to coordinate cross-functional projects and manage external vendors
    — “managing external vendors and partners and coordinating cross-functional projects.”

How to stand out

  • Highlight experience in designing end-to-end operational flows and standardizing integration processes
    — “Design and document end-to-end flows in detail: data mapping, frequency, controls, exception handling and technical deliverables.”
  • Emphasize your ability to create reusable templates and guidelines for integration delivery
    — “Create guidelines, reusable templates and checklists, so delivery scales with less complexity and fewer custom interventions.”
  • Showcase your track record in onboarding partners and aligning business logic with technical systems
    — “Onboard and integrate strategic partners, merchants and HR/welfare platforms, keeping business logic and information systems aligned.”
  • Demonstrate your skills in supporting sales teams by evaluating technical feasibility of opportunities
    — “Support the sales and partnerships teams in qualifying opportunities, checking technical and functional feasibility and operational constraints before commercial agreements are signed.”
  • Highlight your ability to identify automation opportunities and improve product features
    — “Collect recurring patterns and needs from the welfare ecosystem, spot what can be automated, and help improve product features.”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful integration projects
  • improved operational flows
Typical background
software engineeringproject managementintegration management

Skills & requirements

Required

Integration ManagementProject ManagementAPI DesignData MappingTechnical Communication

Preferred

Cloud ComputingAutomation

Stack & domain

APIFile ExchangeData MappingAuthenticationData Quality ChecksCommunication

About the role

Original posting from Satispay via Ashby

About us

Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance. That means making financial services easy and accessible for over 6.5M users.

We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what’s broken — you’ll find people here who work exactly in the same way. And together, you’ll build something worth being proud of.

What you’ll be doing

As our Integration & Solution Specialist - Welfare, you’ll turn the needs of clients and partners into integrations that work, taking each one from the first discovery call to go-live.

Here’s what that looks like in practice:

  • Discovery - Lead discovery with clients and partners. Turn business needs and constraints into functional requirements and integration setups that last (API, file exchange, automations).
  • Flow design - Design and document end-to-end flows in detail: data mapping, frequency, controls, exception handling and technical deliverables, working side by side with the development teams.
  • Project management - Run integrations from start to finish. Set milestones, assign responsibilities, coordinate across teams, and keep track of progress, risks and dependencies.
  • Testing and go-live - Oversee testing, validation and go-live. Handle blockers and escalations quickly, and hand over smoothly to the teams that run and support the integration day to day.
  • Standardisation - Create guidelines, reusable templates and checklists, so delivery scales with less complexity and fewer custom interventions.
  • Partner onboarding - Onboard and integrate strategic partners, merchants and HR/welfare platforms, keeping business logic and information systems aligned.
  • Flexible benefits flows - Map and improve the operational flows of the flexible benefits ecosystem between Satispay, client companies and providers: employee records, allocations, transactions, reporting and data reconciliation.
  • Sales and partnerships support - Support the sales and partnerships teams in qualifying opportunities, checking technical and functional feasibility and operational constraints before commercial agreements are signed.
  • Continuous improvement - Collect recurring patterns and needs from the welfare ecosystem, spot what can be automated, and help improve product features.

Who we’re looking for

This role needs someone who takes an integration from the first requirements to a smooth go-live, and is just as comfortable talking to technical and non-technical people.

  • Experience - At least 3 years managing B2B integrations, from requirements gathering to go-live.
  • Functional analysis - Process mapping and design of end-to-end operational flows.
  • Integration know-how - Familiarity with APIs, file exchange, data mapping, authentication and data quality checks.
  • Communication - You talk with technical and non-technical people, and weight constraints, alternatives and operational impact. You don’t need to be a developer.
  • Autonomy - You handle standard integrations on your own, love solving problems, and ask for support on the most complex cases.
  • Organisation - Good organisational skills and a knack for managing priorities.
  • Nice to have - Experience in the welfare ecosystem, flexible benefits, HR tech or payroll, in standardising and automating integration processes, and in managing external vendors and partners and coordinating cross-functional projects.

Don’t worry if you don’t tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special: if you’re passionate and can make a difference, we truly encourage you to apply.

CareAbout: how we support your impact

We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world. That’s why we created CareAbout:

  • ❤️ Health: private insurance for you and your family, psychological support with Serenis, mental health workshops.
  • 💰 Financial resources: Stock Option Plan, meal vouchers, relocation support if you’re moving countries.
  • ⚙️ Growth and development: professional development programs, internal mobility, language courses with Preply.
  • 🌱 Flexibility: unlimited PTO, hybrid working policy*, flexible working hours.
  • 👨‍👩‍👧 Family: enhanced parental leave, additional leave for child sickness.

*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.

Salary: Starting from €35,000 gross per annum

This range is set using objective, gender-neutral criteria for the role’s core requirements. However, we do not believe in putting a ceiling on talent. The final compensation package is tailored according to your unique experience and expertise. If your skills go beyond the standard profile, apply anyway so we can discuss a package that reflects your true value.

Equal opportunity employer

At Satispay, we’re proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin.

Join us in a workplace where everyone belongs!

Learn more about us

Curious what it’s actually like here? Our values and pillars shape how we work every day: explore them here https://www.satispay.com/en-it/work-at-satispay/.

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By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy https://www.satispay.com/en-it/legal-hub/privacy-policy/candidates/

Source: Satispay careers (Ashby)

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